NEW DELHI: A viral video showing an elderly man allegedly urinating inside a lift at Delhi Metro station in Kalkaji in front of two women has triggered outrage, prompting responses from both Delhi Police and the Delhi Metro Rail Corporation.The incident, which took place at Kalkaji Metro Station, came to light after Instagram user Deepshika Mehta posted a reel describing the experience. Her first video has garnered over 2 million views.“Imagine entering a metro lift and seeing a man casually peeing inside it in front of two girls. This happened at Kalkaji Metro Station. Absolutely disgusting, shameful, and unacceptable. Public spaces are not your toilet,” she wrote in the caption.In the video, Deepshika is seen confronting the man on the platform after the incident. When questioned, the man allegedly responded, “Tum karlo jo karna hai” (“Do what you want”). When she further asked whether he believed he had done anything wrong, the man replied, “Haan toh galti kari toh sorry” (“Yes, I made a mistake, sorry”). Following the incident, Delhi Police responded in the comment section of the viral post, saying the elderly man had suffered a medical emergency during travel.“As per the report, on 15.05.2026 at around 9:40pm, the old person seen in the viral video was travelling from Jamia Metro Station to Faridabad Metro Station. During interchange at Kalkaji Metro Station, he reportedly faced a medical emergency and, despite trying to locate a nearby toilet facility, was unable to do so and when the situation went beyond control, he had to urinate in the bottle while he was in the lift,” the police statement read.Police added that passengers objected to the act and informed CISF and DMRC staff, after which action was taken. The man was penalised by DMRC under Section 59 of the DMRC Act for creating nuisance.DMRC also issued a statement, saying: “Necessary action has been taken in this matter. DMRC requests all passengers to co-operate with us in maintaining cleanliness and hygiene within the Delhi Metro premises.”The incident has sparked divided reactions on social media. Many users condemned the act, calling it inappropriate and unsafe, especially with women present inside the confined lift space.“This is disgusting,” several users wrote, while others questioned how such an act could take place inside a public transport facility.At the same time, some social media users pointed to the elderly man’s age and the reported medical emergency, arguing that accessible and clearly marked toilet facilities at busy interchange stations remain a challenge. Although metro stations are equipped with public toilets, commuters have often complained that they are difficult to locate during interchanges or inaccessible late at night.In a follow-up video, Mehta said that while she understood the explanation of a medical emergency, it did not justify urinating openly in front of women in a public space. She said the incident highlighted the need for better civic sense and awareness around adult diapers for elderly commuters facing health-related emergencies.“I have shared the complete incident not just to speak about what happened to me, but also to create awareness about public safety and basic civic behaviour. No one should feel uncomfortable or unsafe while using public transport,” she said in the second video.